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COVID-19 Testing FAQs

Candidates

COVID-19 Response FAQs

DISCLAIMER: All prices, timelines, and policies are subject to change by PST and participating agencies.

How will In-Person exams be administered?

We will administer exams in smaller groups and add additional requirements, such as wearing masks for the written test, physically distance at least six feet apart, etc. We will add more exams to make up for days we were not able to test, however, some exams will be dependent on availability on facility renting as we depend on schools and other facilities around the region. Updates on exam dates can be found on our website or an email will be sent if you are registered on our Waitlist.

When will we resume physical ability testing for both law enforcement and firefighter candidates?

Once governmental regulations have eased and we can safely and legally do so, we will start scheduling events and notifying candidates. Firefighter candidates will receive an email about scheduling the CPAT once the facilities have opened.

If I have already taken my online, In-Home Law Enforcement and Corrections Written Exam test how do I sign up for the physical ability test?

Candidates who have taken the In-Home Law Enforcement and Corrections Written Exam are automatically placed on the Physical Ability Test Waitlist. You will receive an email from PST with information about scheduling this test as soon as we can do so.

What do I need to know before signing up for an Online, In-Home Exam?

There are specific equipment requirements in order to take the Online, In-Home exam. Please see the list of requirements here:

Now that I have signed up for an Online, In-Home Exam, what do I need?

After you have placed an order for an Online, In-Home Exam, you will receive an order confirmation. The order confirmation will include the Online In-Home Testing Set-Up Guide and Manual, which you will need to review carefully. You are required to submit three documents in your PST account prior to testing. Failure to upload/sign the documents will result in you being unable to take the exam through our Online In-Home Testing process. Documents must be received at least 24 hours before your scheduled exam or you will forfeit your exam seat and be required to reschedule.

You will receive the GoToMeeting (videoconferencig) Access information approximately 24 hours prior to your exam. Please check your e-mail's junk or spam inbox if you do not recieve this email prior to contacting PST.

What is the difference between Online, In-Home Written Exam and the In-Person Written Exam?

In most cases, candidates who take the In-Person Written Exam will take the exam via test booklet and pencil. You will be able to draw and write notes on the test booklet. If you take the exam through the Remote Testing at an Approved Test Center option, you will take the exam online via a computer but be provided with scratch paper that you will turn in to your proctor at the end of your exam. Candidates who take the Online, In-Home Written Exam will take the exam via a computer. Scratch paper and writing instruments are prohibited. There is a notetaking feature on the testing application that will allow you to type notes only.

What equipment is needed to take the Online, In-Home test?

There are specific equipment requirements in order to take the Online, In-Home exam. Please see the list of requirements here:

How long will you continue to offer the Online, In-Home option?

PST will continue to offer Online, In-Home options for the foreseeable future, but we will be working with our public safety agency partners to identify additional parameters for these exams.

What are event placeholders and how do they work?

The WAITLIST events serve as a holding area (a “waiting list”) for those who want to test. Being on the waitlist will mean that you are among the first to be updated as testing resumes and what locations and dates are available. Candidates on this waitlist will be able to reschedule to any exam without incurring a rescheduling fee.

I have an in-person test scheduled in the future -- will this still happen?

Any tests or events on the calendar are still planned as scheduled. If a test or event needs to be cancelled, PST will automatically move you to the Waitlist event and notify you via email.

I’m on a Waitlist event, what do I do?

We have been communicating with candidates on the Waitlist events by email. If you have not received any emails, please check your spam/junk mail folders. You may also want to confirm your email address is correct in your PST account profile. If you meet the equipment requirements and would like to take the LST, FST, or KCMO EMT exam, you may reschedule to an Online, In-Home Exam by clicking on the reschedule button next to your event.

Should I expect changes once In-Person testing starts up again?

Yes, candidates will be screened upon arrival at a test site, including a no-touch temperature check. Candidates will be required to wear a facial covering or mask during the duration of the written exam and bring your own bottle of sanitizer. In addition, you will need to ensure you are distancing yourself from others at the test site.