DISCLAIMER: All prices, timelines, and policies are subject to change by PST and participating agencies.
How is PST responding to COVID-19?
How can I study for the written exam?
What is the Personal History Statement and do I have to fill one out?
Where can I obtain the Applicant Liability Waiver & Release Agreement?
May I test for agencies from different states?
You may take one written exam and one physical ability test and have your test scores sent to any agency we work with - and that you qualify for. While the law enforcement physical ability standards are a bit different amongst the states, the events are basically the same (push-ups, sit-ups, running, etc). Be sure to carefully review the physical ability standards for each state described in our Information Center.
What dates do you currently have scheduled for testing?
May I test for law enforcement and corrections officer at the same time?
The written exam is the same for both law enforcement and corrections, but the minimum physical ability standards are different. You'll need to complete one written exam and one physical ability test (PAT). Your PAT proctor will inform you of both standards when you take the test. If you wish to apply for law enforcement and corrections agencies at the same time, you may do so by adding these agencies to your cart before you finalize your order.
Will I take my written and physical ability on test the same day?
While firefighter written testing is offered at various locations around the region, the firefighter Candidate Physical Ability Test (CPAT), Orientations, and Practice CPATs are conducted at our CPAT Testing Training Centers in Kent and Spokane, WA. See our current Test & Event Calendar for dates/locations. Your CPAT must be completed within 180 days either before or after your written exam.
How long will it take to test?
Be sure to arrive early for check-in. If you are late for your scheduled test, you will be required to reschedule.
What is done with my test scores?
Do you tell us where we rank?
PST does not maintain eligibility lists or any form of "ranking" of candidates. Our contract with subscribing agencies is to provide them with your "raw" test scores and the information that you supply during the on-line registration process. Each agency, through their established process (often additional testing), creates an eligibility list and a "ranking" of candidates. Each agency will determine your "ranking."
After the agencies receive my scores, what will they do?
How long are my scores good for?
Does it cost to use your service?
Consider the costs of taking time off of work, traveling many miles, hotel costs, and other costs associated with testing for jobs and incurring those costs each time you want to test with every agency that you are interested in working. The testing fees associated with using our service are an investment in your time - and career. With PST, you only have to apply once, take one written exam and one physical ability test and your scores will be sent to one or many agencies of your choice. Please see our fee schedules. Be sure to check with your accountant, but our testing fees may even be tax-deductible.**
I do not want to provide my credit card number online. Is there a way to pay by check?
You will have the option during the online registration process to pay by check. However, one advantage of paying online with your credit card is that your registration is immediately confirmed for the time, date, and location you have chosen. We use Payeezy through Bank of America, a proven, secure, and reputable online service for credit card transactions.
If you choose to pay by check, print out your online receipt and mail it to our Lynnwood office with your check or money order. Please note: If your chosen testing date is at maximum capacity by the time your payment is processed by our office, you may be asked to reschedule your exam. The pay by check or money order option is NOT available for Remote Testing.
I was recently invited to an oral board interview. Do you offer any help in preparing for them?
Periodically, PST offers a workshop on preparing for the hiring process with emphasis on the oral board interviews - a critical stage in the hiring process and a step that few adequately prepare for. Our instructors are experienced public safety professionals that have conducted hundreds of interviews, background investigations, and have hired many public safety employees. Workshop dates are available in our Test & Event Calendar.
I am currently in the military, when should I start testing?
I am eligible for veteran's preference points. When will those be considered?
Can I change my testing date, time and/or location?
Can I cancel my test once it is scheduled?
Can I keep testing to increase my score?
Law enforcement and corrections candidates must complete the PST PAT within 90 days (~3 months) of your written examination. Your test scores are not sent to agencies until you have completed both the written exam and PAT with 90 days of each other (for agencies that require both).
Firefighter candidates must complete the PST CPAT within 180 days (~6 months) of your written examination. Your test scores are not sent to agencies until you have completed both the written exam and CPAT with 180 days of each other (for agencies that require both).
If I'm interested in applying to agencies that subscribe to your service after I have tested, do I need to re-apply and test again?
If you indicate in your PST account that you want to be notified of any new subscribing agencies or new position openings, we will automatically notify you as soon as they become available. If you have successfully completed testing with PST, you may be eligible to add new agencies and new positions. Your written exam must have been completed within the 180 day period prior to the posting of the new position, AND, you must add the new position within 30 days of the posting of new position. Please log in to your PST account and click on the "New Positions" link from your drop-down menu to view available positions.
How do I learn about new subscribing agencies or new position openings?
I am a Communications Officer / 911 Dispatcher candidate, where do I take the typing test?
The minimum standard is 35 words per minute with an accuracy of 90%; however, some dispatch agencies may require a higher score. Please check each agency profile for details. Your testing scores will not be made available if you do not meet the minimum standard on the typing test for the agencies to which you applied. You are allowed four (4) attempts on the actual test every seven (7) days. Typing test results from other websites or departments will not be accepted.
I live far away from your testing sites in Washington, Idaho, Alaska, and Wyoming. Am I able to take the test in my area?
What are your policies regarding Adding Agencies, Refunds, Changes, Bad Checks, etc?
You may add an agency or agencies to your list at any time after your initial registration AND PRIOR to your written test. The fee for this is the difference between what you have already paid and what the fee would have been had you added that agency or agencies at the time of your registration.
You will not be able to add agencies after your written exam, EXCEPT for the following conditions:
- You may add an agency following your written exam if that agency is a new PST subscribing agency that was not available on the day of your written exam, OR,
- You may add an agency following your written exam if that agency posts a new position opening in that agency’s profile on the PST website.
You may add agencies as described above if your written exam occurred within the 180 days prior to the posting of the new agency or new position, AND, you must add that agency within 30 days of the posting of the new agency or new position.
Testing / Re-Testing
Law Enforcement / Corrections Candidates
The written exam may be taken once every 90 days (~3 months) regardless of whether you pass or fail the exam. If you fail the physical ability test (PAT), you have one (1) retest opportunity to pass the PAT within 90 days (~3 months) of your written exam date. The PAT retest fee is $35 (non-refundable). Please log in to your PST account to schedule your retest. An agency may require more restrictive timelines than provided here. You must pass both the written and physical tests for your scores to be made available to the agencies to which you have applied for.
The written exam may be taken once every 90 days (~3 months) regardless of whether you pass or fail the exam. You must have successfully completed the PST typing test PRIOR to your written examination date (and no longer than 60 days prior). You must select and designate the typing test score you want PST to make available to the agencies to which you applied. You have four (4) attempts to take the actual typing test every seven (7) days.
An agency may require more restrictive timelines than provided here. You must pass both the written and typing tests for your scores to be made available to the agencies to which you have applied for.
Firefighter candidates may take one written exam every 90 days (~3 months). However, if you fail the written exam, you must wait at least 90 days (~3 months) from your written exam to test again for any agency. You must pass a PST CPAT within 180 days (~6 months) of your written test date for your scores to be made available to agencies that require both the PST written and PST CPAT. If you fail a CPAT test, the CPAT retest fee is $129. Please log in to your PST account to schedule your CPAT.
Cancelations and Rescheduling Policy
Reschedules and Cancelations of exams are subject to fees. Review our pricing schedule for the updated fee structure. All reschedule requests are subject to the availability of seating at your requested time/date/location and must be made through the "My Dashboard" page in your PST account. All reschedule requests must be made within seven (7) days of a missed test appointment, except CPATs. There are no refunds or rescheduling tests seven (7) days after your missed test date.
- There are no refunds on or after your scheduled written and/or physical ability exam date.
- There are no refunds once you have started any examination.
- There are no refunds for missed test dates.
- There are no refunds for missed CPAT Tests.
- There is no rescheduling after 7 days of a missed test date.
Checks that are returned NSF (Non-Sufficient Funds) will be charged a $30 processing fee.
I cannot afford the testing fee - is there a waiver?
How do request Special Accommodations for testing?
I changed my name. How can I make that edit in my account?
* or as requested by Agency
**DISCLAIMER: All prices, timelines, and policies are subject to change by PST and participating agencies.
TESTING IN WASHINGTON STATE CANCELED THROUGH MAY 31, 2020
All pre-employment tests in Washington State have been canceled until May 31, 2020 unless government restrictions are eased. With recent updates, facility closures, and government guidelines, this step is necessary and could be modified at any time. The health and safety of our customers, our staff, and their families is of the highest priority.
We will continue to evaluate developments and make changes to this policy as necessary. When we do resume testing, there will be plenty of events for everyone to test. We are in regular communication with our public safety agency partners, assessing alternatives to the traditional testing model and our testing policies. Any future updates will be posted on the PST website and our Facebook page.
If you have tested with PST in the past 12 months, there may be additional positions you are now eligible to add. Several departments have temporarily changed their testing policies due to the suspension in testing that COVID-19 has caused. Please login to your PST account and navigate to the ‘New Positions’ page to see what departments you can add! We will regularly update that page in your account as departments send updates.
FUTURE TEST REGISTRATION
We know that there will be testing in the future - we just don’t know when! We want you to be prepared for when testing begins again so we have created test events on our calendar that you can register for that will place you in a queue to be first notified. These tests are not “real” test events, they are essentially a holding area. You will be able to “reschedule” out of that event to any other event date/location at no cost. Registering now will also give you time to work on your Personal History Statement (PHS) so that your data will be ready and up-to-date to send to your departments once testing resumes.
To sign up for this placeholder event, select the June 15, 2020 test date in your category (police, fire, 911 dispatch, corrections, etc.).
You may also click on the test event of interest below to sign up:
Please check back here frequently and ‘Like’ our Facebook page to stay updated.
PST staff are working remotely and are available by email at firstname.lastname@example.org. We anticipate a high email volume and will respond as quickly as possible.