How we help Candidates
A brief history of candidate testing
There was a time when in order to become a police officer, firefighter, corrections officer or 911 dispatcher, you had to complete a separate testing process with each agency. It required you to complete application paperwork for each one; take a written exam multiple times; participate in each agency’s physical ability test, and submit separate personal history statements. In short, it was a lot of work.
Add to those burdens the fact that each individual agency usually conducted its exams only once per year — some of them on the same day. If a particular test date didn’t work for you, or if you chose to take one agency’s test over another, then you would have to wait a year for the next testing opportunity.
That was then, this is PST.
Beginning in 2000, PST revolutionized how public safety applicants are tested and, ultimately, hired. As a candidate, you can now complete one online application, take one written exam and one physical ability test, complete one PHS, and have your scores sent to one or many departments. You choose from hundreds of local testing opportunities each year across the United States, so you no longer have to figure out how to be at two places (or more!) at once. You no longer have to deal with the stress and financial costs of missed workdays, travel and other related expenses.
For nearly two decades, PST has had the privilege to work with hundreds of public safety agencies, helping them streamline their processes for hiring thousands of candidates throughout the Northwest and beyond. It’s truly an honor for us to help individuals pursue their dreams of giving back to their communities through a career in public safety.
Everyone at PST wishes you every success in the testing and hiring process, and we thank you in advance for your service and dedication.
How we help Agencies
Public Safety Testing (PST) was formed in 2000 to assist local governments ease the burdensome process of establishing and maintaining eligibility lists for positions such as firefighter, police officer, deputy sheriff, corrections officer, 9-1-1 dispatcher and others. It has always been our goal to provide our agency clients a high-quality and diverse candidate pool, while saving them significant time and money that they could direct to other priorities.
Our service offerings have evolved with the needs of our clients, both agencies and candidates.
In addition to written and physical ability testing, our programs include advertising and professional recruiting assistance, application intake processing, as well as Investigations, Promotional Testing, and Executive Services. Our extensive marketing and outreach strategies attract a broad range of qualified and diverse candidates, and our continuous testing schedule ensures that eligibility lists are frequently updated with new candidates—a critical advantage in today’s competitive hiring environment.
Hundreds of public safety agencies in the Pacific Northwest and beyond contract with our firm for their initial pre-employment testing, investigative and promotional services, and we’ve helped them hire and promote thousands of dedicated individuals.
We look forward to working with your department to build a customized package of services and solutions.
To support public safety agencies in their goal to hire and develop great employees and provide candidates with the best path to rewarding careers.
PST supports public safety agencies in building safe and strong communities. Both in-person and through proprietary technology, we provide essential recruiting, human resource, and investigative services that streamline and enhance agency operations, while providing candidates with the most efficient process and supportive experience to help them achieve their career goals.
Being of Service — To our agencies and candidates, our coworkers and community. Serving others is fundamental to leadership.
Acting with Integrity — In our relationships and our actions, both seen and unseen, we are honest, transparent, and fair. Public safety is all about integrity.
Delivering Value — Our services, rooted in our unique perspective and expertise, advance the mission and goals of our customers. Our approach is tested, and our results are proven.
At PST, we are privileged to work with a team of experienced and dedicated professionals with an extraordinary depth of experience in the civil service, human resources, customer service, law enforcement, fire service and public safety fields.
Jon Walters Co-Founder & President
Jon has more than 20 years of hands-on policing experience, including as a military police officer in the US Army, a police officer on Bainbridge Island and in Renton, and as the Chief of Police in Mukilteo, WA. He later served as the Executive Director of the Western Regional Institute for Community Oriented Public Safety (WRICOPS), a US Department of Justice Regional Community Policing Institute that served the states of Washington, Idaho, Montana, Wyoming, and South Dakota. In this position, he was responsible for managing federal programs designed to enhance police-community relations, trust and partnerships to address crime, fear of crime and quality of life issues at the local level.
Jon is a graduate of the 171st session of the FBI National Academy, a member of the International Association of Chiefs of Police, the Washington Association of Sheriffs and Police Chiefs, the Washington Association of Fire Chiefs, Association of Washington Cities and the FBI National Academy Associates. He has earned a Bachelor of Arts degree in Law and Justice and a Master of Science degree in Organization Development.
Colleen Wilson Director of Promotional Testing & Executive Services
Colleen manages PST’s promotional testing and executive services. After serving 40 years in uniform (23 years as a police chief), Colleen retired as the Port of Seattle police chief where she served for 9 years. She also served as the Chief of Police for the cities of Monroe and Sumner. Colleen was appointed the first female police chief in the State of Washington, the first female president of the Washington Association of Sheriffs and Police Chiefs (WASPC) and chaired the Washington State Criminal Justice Training Commission. Appointed by three governors and a Supreme Court Justice as the law enforcement representative to various task forces, Colleen has helped make legislative and policy changes for Washington state, most recently in the area of ethical response by police officers.
Colleen attended Gonzaga University, the University of Washington’s Cascade Program for Executive Excellence, and the FBI’s National Academy and Executive Leadership programs. Colleen’s experience, reputation and talent brings great value to PST and to those we serve.
Nick & Julie Seibert Promotional Testing Developer & Administrator
Nick has been involved in public safety for 36 years with a background in law enforcement as a deputy sheriff, police officer and the last 7 years in police administration. During the last five years of his career, Nick was the hiring manager for a midsize city and participated in many hiring and promotional processes. Nick is a graduate of Northwestern University’s the School of Police Staff and Command.
Julie serves as the Test Administrator on test day and during Assessment Centers. She works with the candidates in the candidate room, provides the briefing, keeps the process on schedule and ensures that all the candidates are on the same level playing field in terms of preparatory information.
Nick and Julie have worked for Public Safety Testing since 2016. To date, Nick and Julie have worked with nearly 60 public safety agencies, to build and deliver over 80 promotional processes.
Dave Bales Promotional Testing Developer & Administrator
Dave has nearly 37 years’ experience in the law enforcement profession, including patrol, investigations, training, supervisory, and over 20 years of command and executive experience. After retiring from active law enforcement in 2013, he served as Deputy Director for the Washington State Criminal Justice Training Commission until 2017.
Dave is a graduate of the FBI National Academy (Class 214), the Delinquency Control Institute at USC and has master’s degrees in Adult Education and Criminal Justice Administration. He has been an adjunct college professor for over 20 years and has extensive experience with designing and assessing adult learning activities.
Dave and his wife Margaret live in NW Washington State and remain active members of the community in which Dave served during his Law Enforcement career.
Michael Ryan Fire Tactical Simulations SME
Michael Ryan retired from the Shoreline Fire Department, (WA) as a Battalion Chief after 27 years of service. Prior to the fire service Michael served 11 years with the Australian Navy and one year with the Port of Melbourne Emergency Services. Michael has been working with Public Safety Testing for over 2 years as the subject matter expert creating and proctoring fire service tactical simulations in promotional testing. Michael lives in Everett, WA with his wife of 35 years.
Mike Burnett Promotional Testing Developer & Administrator
Mike Burnett has 39 years of experience in emergency services, including time as a paramedic in Saudi Arabia, Oregon and Washington, before joining the fire service in 1989 at South Kitsap Fire District 7. A few years later he accepted a firefighter position in his hometown of Hillsboro ultimately promoting through the ranks to Operations Chief. In 2009 Mike became the Fire Chief of Chelan County Fire District 1 and retired from there in February of 2019.
He has an extensive background in wildfire response and community preparedness. Assigned to one of 16 National Type 1 Incident Management Teams as the Planning Section Chief for the last 13 years with deployments as far away as Puerto Rico and Georgia, Mike has been a guest speaker on GIS risk mapping and the Community Assistance for Wildfire Planning (CPAW) process. He has also testified before the Senate in Washington DC on structural fire service responses to wildfire.
Matthew Walters Business Development
Matthew grew up in Mukilteo, WA before moving to Spokane for college. Matthew graduated in 2017 from Gonzaga University with a degree in Business Administration, concentrating in Finance and Marketing. After college, he moved to Scottsdale, AZ to work at Vanguard, an investment institution. After two years, he returned to the Northwest and to PST.
Matthew had worked at PST periodically throughout high school and college. His current role involves business development and supporting a wide array of other business functions. He responds to the Contact Us emails and often proctors tests. He also occasionally supports promotional testing events.
Pat Walters Co-Founder & Vice President
As Vice President, Pat directs the day to day operations of Public Safety Testing assisting with test scheduling, test proctoring, admin support, recruitment, promotional exam development and more. An Edmonds native, Pat graduated from Edmonds High School and attended Seattle Pacific University.
Greg Wilson Director of Investigations
Greg Wilson serves as the Director of Investigations and brings to PST more than 32-years of diverse and progressive public safety experience serving three different municipalities in the Puget Sound region.
Greg began his public safety career in 1986, with the Renton Police Department and was one of the founding members of the Federal Way Police Department. Greg retired in 2019, after serving more than ten years as the Chief of Police for the City of Mountlake Terrace. Greg has a proven track record and considerable experience in conducting and managing criminal, background, internal affairs, and workplace misconduct investigations.
Greg received his Bachelor of Arts degree from Washington State University; is a graduate of the 219th Session of the FBI National Academy and the 67th Session of the FBI’s Law Enforcement Executive Development Seminar. Greg is a Lifetime Member of the International Association of Chiefs of Police and a recipient of the Patriotic Employer Award from the United States Department of Defense. Greg is a certified Leadership/Ethics Instructor for the Washington State Criminal Justice Training Commission and has conducted leadership, ethics, and management courses across the nation to federal, state, and local public safety agencies.
Stephanie Benjamin Pre-Employment Testing Services Manager
Stephanie Benjamin serves as the Testing Services Manager, managing all programs and services related to PST's pre-employment testing system. Stephanie started her career in public service as an officer in the United States Navy. She served five years on active duty with tours in Yokosuka, Japan and Everett, WA. Stephanie served in many capacities while on active duty, specializing in division management and weapons systems. She is currently a Lieutenant Commander(selected) in the US Navy Reserves, serving as Training Department Head and Defense Equal Opportunity Management representative for her reserve unit.Stephanie received her Bachelor's of Arts in Political Science with a Certificate in International Security from the University of Washington. She is also a graduate of the University of Washington Foster School of Business receiving a Master’s in Business Administration (MBA) with emphasis in marketing and organizational management.
Connie Cho PSTi Support Team Supervisor & IT Specialist
Connie started with PST in 2015 as administrative support for PST Investigations. Since then, she has provided support in the other areas of business, Pre-Employment Testing and Assessment Centers/Promotional Testing.
Connie earned her Bachelor's of Science degree in Kinesiology with a minor in Business Administration from Western Washington University.
Diane Bates Test Administrator
Diane serves as a technical advisor and test administrator for PST and has served in that capacity since 2001. Diane served for over 23 years as the chief examiner to the City of Renton Civil Service Commission in addition to responsibilities within the human resources field. During that time she was actively involved in the administration of entry, lateral and promotional processes for uniformed police and fire personnel, including the recruitment and selection of chiefs for both departments. Diane assisted the Renton Police Department in achieving accreditation by the Council on Accreditation of Law Enforcement Agencies (CALEA) by ensuring the recruiting, testing and hiring program met CALEA's established criteria.
Cindy Walters Spokane Testing Lead & Promotional Testing Developer
Cindy began her career at Spokane County Fire District 8 where she worked her way up to EMS Division Chief. She served as the Program Director of the Fire Science Technology program at Spokane Community College where she trained students who were interested in becoming career firefighters and coordinated the Fire Officer degree program for first-line supervisors. She taught all aspects of the fire service including classroom and practical skills training. She spent summers serving on incident management teams as a Resource Unit Leader and a Type 2 Planning Section Chief. She has taught FEMA All-Hazard Planning Section courses. She recently retired from Spokane Community College. Cindy received her Bachelor of Arts degree from Eastern Washington University. She also served as the Civil Service Examiner for Spokane Valley Fire Department for 13 years.
Currently Cindy works for Public Safety Testing as a lead proctor for entry level police, fire and dispatch exams in the Spokane Area. She is a test developer for written promotional exams and she participates as a Test Administrator in the delivery of assessment centers.
Diana Culver Business Development
Diana has worked for PST since 2004 and currently provides administrative and accounting support. She has over 20 years of customer service experience and is often the first point of contact for applicants and agency representatives. Diana has been responsible for many aspects of PST including updating the PST website with new departments, testing dates, updated information, website pages and served as a test proctor and administrator.
Diana has earned a Bachelor of Science degree in Business Administration from the University of Washington.
Main Office Business Hours:
Monday - Friday 8:00 AM - 5:00 PM PDT
Public Safety Testing
20818 - 44th Avenue West, Suite 160
Lynnwood, WA 98036
Toll-Free: 1.866.HIRE-911 (1.866.447.3911)
CPAT CentersCPAT Center Business Hours:
Only open on CPAT & other test event dates/times.
Please do not mail any correspondence to CPAT Centers.
PST CPAT Testing & Training Center
6846 S 224th St. (West Valley @ 224th)
Kent, WA 98032
CPAT Testing Center
(Spokane Fire Training Center)
1618 N. Rebecca
Spokane, WA 99217
TESTING IN WASHINGTON STATE CANCELED THROUGH MAY 31, 2020
All pre-employment tests in Washington State have been canceled until May 31, 2020 unless government restrictions are eased. With recent updates, facility closures, and government guidelines, this step is necessary and could be modified at any time. The health and safety of our customers, our staff, and their families is of the highest priority.
We will continue to evaluate developments and make changes to this policy as necessary. When we do resume testing, there will be plenty of events for everyone to test. We are in regular communication with our public safety agency partners, assessing alternatives to the traditional testing model and our testing policies. Any future updates will be posted on the PST website and our Facebook page.
If you have tested with PST in the past 12 months, there may be additional positions you are now eligible to add. Several departments have temporarily changed their testing policies due to the suspension in testing that COVID-19 has caused. Please login to your PST account and navigate to the ‘New Positions’ page to see what departments you can add! We will regularly update that page in your account as departments send updates.
FUTURE TEST REGISTRATION
We know that there will be testing in the future - we just don’t know when! We want you to be prepared for when testing begins again so we have created test events on our calendar that you can register for that will place you in a queue to be first notified. These tests are not “real” test events, they are essentially a holding area. You will be able to “reschedule” out of that event to any other event date/location at no cost. Registering now will also give you time to work on your Personal History Statement (PHS) so that your data will be ready and up-to-date to send to your departments once testing resumes.
To sign up for this placeholder event, select the June 15, 2020 test date in your category (police, fire, 911 dispatch, corrections, etc.).
You may also click on the test event of interest below to sign up:
Please check back here frequently and ‘Like’ our Facebook page to stay updated.
PST staff are working remotely and are available by email at email@example.com. We anticipate a high email volume and will respond as quickly as possible.