911 Dispatch Position

South Sound 911 - Dispatch and Records Positions

 

PROFILE DISCLAIMER

The information herein is provided by the respective agency and is only as accurate and as up-to-date as the agency representative(s) update this information. PST is not responsible for the veracity of this data as it is provided directly from the agency. It is ultimately the applicant's responsibility to verify any information about the agency with the agency.

South Sound 911 - Dispatch and Records Positions

Last updated on October 19, 2020
PST Partner Agency since November 27, 2013

Vacancies: 8

Testing Deadline: March 15, 2021.

Important Information

South Sound 911 is continuously hiring for positions within our Law Enforcement & Fire Communications, and Records Divisions. If you are interested in being considered, please select us as an Agency to receive your testing scores. Our next hiring class will be mid-2021 (date TBD). Please complete the Dispatcher Written Exam and your Personal History Statement (PHS) by March 15th, 2021. We will begin reviewing scores and PHS's in November 2020, and if approved, you will be invited to attend our in-house skills assessment test (CritiCall) in January/February/March. After this deadline, testing scores will be considered for the Fall 2021 hiring class. 

For more information, visit https://southsound911.org, or attend our next Recruiting Academy Informational Session on a future date TBD*, located at TPD headquarters; 3701 S Pine Street, Tacoma WA 98409. Room 1210.

*We will announce the next Recruiting Academy informational session as soon as we are able to determine an appropriate date, considering directives associated to the COVID-19 pandemic*

Community Information

Our service area is geographically diverse and demanding. Pierce County is the second most populous county in Washington state and a hub of international travel and commerce – via the Port of Tacoma, the largest transportation corridor in the state (Interstate-5), Puget Sound, its proximity to the Canadian border, and its position as a Pacific Rim state. It is also a major part of the state’s military core with Joint Base Lewis-McChord located within the county. 

Pierce County’s 1,790 square miles include a forested mountain range with the largest active volcano in the Pacific Northwest (Mount Rainier), several major earthquake faults, 217 miles of Puget Sound saltwater shorelines, and a 2,400-acre port facility.

Department Information

South Sound 911 is recognized as an expert in building police and fire dispatch interoperability. The agency is now operating two 911 centers in Pierce County; together they answer approximately 900,000 emergency and non-emergency calls annually for 19 law enforcement and 18 fire/EMS agencies.

South Sound 911 currently employs approximately 230 personnel, many of whom work various shifts to provide 24-hour service for 911, dispatch, and records management.

Area Information

County: Pierce
Population: 843,954
# of Staff: 235

Hiring Status

South Sound 911 - Dispatch and Records Positions has 8 vacancies.

The deadline to test for the next hiring cycle is March 15, 2021.

South Sound 911 is continuously hiring for positions within our Law Enforcement & Fire Communications, and Records Divisions.
If you are interested in a career with South Sound 911, please select our Agency to receive your testing scores.
Veterans - you may apply your education and training benefits toward the approved Communications Support Officer, Communications Officer and Dispatcher On-the-Job training programs at South Sound 911.

Salary Information

Pay scale information:

Law Enforcement Communications Support Officer (CSO) – $24.73 – $30.06/hr

Law Enforcement Communications Officer (CO) – $28.08 – $34.12/hr

Records Information Specialist – $27.06 – $32.89/hr

Fire Dispatcher – $29.99 – $38.19/hr

*Law Enforcement Dispatcher – $31.75 – $40.44/hr

*not an entry -level position - must complete CO/CSO training prior to eligibility/consideration for this position

Benefit Information

South Sound 911 provides excellent and comprehensive benefit plans for employees and their dependents, as well as participation in the state’s retirement system. Benefits include:
Medical, Dental and Vision Coverage, Vacation Leave, Sick Leave, Holidays, Life Insurance, Long Term Disability, Employee Assistance Program, Retirement through WA Sate Department of Retirement Systems PERS 2 or PERS 3 plans, and Deferred Compensation Plan.

South Sound 911 - Dispatch and Records Positions Requirements

Category Requirement Required at time of...
    Test Hire
Written Examination Yes, required
Typing Test Yes, required

The typing test is a critical component of your written test score and you are required to complete the online typing test before the day of your exam. You will be allowed four (4) attempts at the typing test every seven (7) days and are responsible for selecting the score that you want PST to forward to the agencies you have applied with.

35 WPM; 90% Accuracy

Minimum Age 18
US Citizen/Lawful Permanent Resident Eligible to work in the U.S.
High School Grad/ GED Yes
Felony Conviction(s) as an Adult Reviewed and considered on a case by case basis
Felony Conviction(s) as a Juvenile Reviewed and considered on a case by case basis
Ability to Read & Write the English Language Must be able to communicate fluently in English.
Vision Requirements Ability to see computer monitor, depth perception, color vision.
Multiple Scores from Same Applicant We only consider the most recent score
Request/ Access Scores On an as-needed basis as vacancies occur
Dispatch Typing Test 35 WPM; 90% Accuracy

Contact Information

South Sound 911 - Dispatch and Records Positions

955 Tacoma Avenue South
Suite 102
Tacoma, WA 98402 Pierce County
253-798-6078

Website
Instagram
Twitter
Facebook
LinkedIn


Agency Test Requirements
Written Examination: Yes, required
Typing Test: Yes, required


Sign Up