911 Dispatch Position

Redmond Police Department - Emergency Communications Specialist



The information herein is provided by the respective agency and is only as accurate and as up-to-date as the agency representative(s) update this information. PST is not responsible for the veracity of this data as it is provided directly from the agency. It is ultimately the applicant's responsibility to verify any information about the agency with the agency.

Redmond Police Department - Emergency Communications Specialist

Last updated on September 28, 2023
PST Partner Agency since October 19, 2011

Important Information

If you reside outside of Washington State and interested in testing for this agency, please visit https://www.publicsafetytesting.com/outofstate so we can assist you in scheduling a written exam!

Community Information

The City of Redmond, situated on Lake Sammamish, is a progressive suburban community located just to the east of Lake Washington, within minutes of Seattle. With approximately 57,000 residents and the home of many large corporations, which causes our daytime population to be in excess of 110,000. The City of Redmond currently encompasses approximately 17 square miles and has a balance of residential, commercial and park areas.

The City prides itself for its high quality of life with good schools and healthy economic base. While maintaining a focus on quality living, the City of Redmond has also experienced consistent, exciting growth of both residential area and business entities. Technology is central to the business population as well as both local and chain businesses. Dubbed “The Bicycle Capitol of the Northwest”, Redmond is home to the Velodrome and Redmond Bike Derby, the nation’s oldest bicycle road race. Recreational opportunities are abundant with various outdoor activities, such as skiing, biking, hiking and water sports, all within an hour drive.

Department Information

The Redmond Dispatch Center is staffed 24 hours a day, 7 days a week, and 365 days a year (366 on leap year!). The two primary functions of the dispatch center are:

Answering 911 calls.

Dispatchers interview callers to ascertain the nature and location of events that may need medical, fire, and/or police response. They determine the priority of current activity and assign the appropriate resources using a computerized dispatch and records system.

Providing in-depth service for police and support officers, explorers, and volunteers.

Dispatchers assign and track every person's location and activity and maintains contact with them to assure safety. They assist units in the field by checking names, vehicles, articles, weapons, and property through several local, national, and international data systems. They confirm warrants and court orders for RPD and several other agencies.

Area Information

County: King
Population: 72,000
# of Staff: 781

Hiring Status

Current Number of Vacancies: 2


Once you have your PST scores, you must apply via www.redmond.gov/jobs for the Entry Communication Dispatcher position. 


This is a continuous recruitment and the City and PST applications will be screened as openings occur.  We are currently accepting names to add to our employment eligibility list. We intend to maintain an active eligibility list for this position.

Salary Information


$35.09 - $42.69 Hourly
$6,083.00 - $7,400.00 Monthly
$72,996.00 - $88,800.00 Annually

Benefit Information

The City of Redmond offers two different medical plans to choose from. They offer an alternative to social security with the Municipal Employees Benefit Trust (MEBT), which is a 401K plan, with funds contributed by the employee and the City of Redmond. Employees become fully vested in the MEBT plan after 5 years of employment. The City of Redmond offers 12 paid holidays per years, and a beginning vacation accrual of 96 hours per year. The accrual rate increases with longevity to a maximum of 184 hours/year.

The City of Redmond provides a generous benefits package including: medical, dental and vision benefits; paid sick leave, vacation and holidays; retirement; and life insurance.

Redmond Police Department - Emergency Communications Specialist Requirements

Category Requirement Required at time of...
    Test Hire
Written Examination Yes, required
Typing Test Yes, required

The typing test is a critical component of your written test score and you are required to complete the online typing test within 90 days (before or after) your written exam. You will be allowed four (4) attempts at the typing test every seven (7) days and are responsible for selecting the score that you want PST to forward to the agencies you have applied with.

35 WPM; 90% Accuracy

Minimum Age 18
US Citizen/Lawful Permanent Resident No, however, must have a valid license and authorization to work in the U.S.
High School Grad/ GED Yes
Driver's License Required Yes
Felony Conviction(s) as an Adult None.
Felony Conviction(s) as a Juvenile None.
Ability to Read & Write the English Language Yes
Vision Requirements Correctable to 20/20
Multiple Scores from Same Applicant We only consider the most recent score

Redmond Police Department - Emergency Communications Specialist Disqualifiers

The following are automatic and potential disqualifiers. Applicants should not apply to our agency if they indicate any of the automatic disqualifiers. Potential disqualifiers will be considered on a case by case basis.

Category Disqualifier
Automatic 2 or more traffic crime convictions in last 5 years (DWI, Suspended, Reckless, etc).
Automatic Suspension of driver's license within past 5 years.
Automatic Received more than 2 moving traffic violations within the preceding 3 years.
Automatic 1 or more at-fault accidents in past 3 years.
Drug Usage
Potential All illegal drug use will be scrutinized on a case by case basis.
Automatic Sold narcotics or dangerous drugs.
Criminal Activity
Automatic Any adult felony conviction.
Potential Adult misdemeanor convictions will be carefully reviewed.
Automatic Been convicted of any crime under a domestic violence statue.
Automatic Unlawful sexual misconduct.
Automatic Been dishonorably discharged from the United States armed forces.
Automatic Lied during any stage of the hiring process.
Automatic Falsified his or her application, personal history questionnaire, or any other forms during hiring process.
Automatic Failure to pay income tax or child support.
Potential Current credit accounts, or unresolved accounts in collection will be carefully reviewed.

Contact Information

Redmond Police Department - Emergency Communications Specialist

8701 160th Avenue NE
Redmond, WA 98052 King County


Agency Test Requirements
Written Examination: Yes, required
Typing Test: Yes, required

Other Redmond Police Department positions

Police Officer
Lateral 911 Emergency Communications Dispatcher

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