The information herein is provided by the respective agency and is only as accurate and as up-to-date as the agency representative(s) update this information. PST is not responsible for the veracity of this data as it is provided directly from the agency. It is ultimately the applicant's responsibility to verify any information about the agency with the agency.
Ketchikan Police Department - Dispatcher
Last updated on April 22, 2021
PST Partner Agency since February 03, 2021
Ketchikan is Alaska’s First City – The Salmon Capital of the World, Ketchikan is situated on the southern portion of the Southeast Alaska Panhandle in the Tongass National Forest. Having a population of approximately 14,000 residents, Ketchikan is located on Revillagigedo Island approximately 679 air miles north of Seattle, Washington, and is accessible only by air or boat. Our climate is mild; we have world-class fishing, hunting, boating and scenery; we're small enough to be friendly and big enough to have a Wal-Mart.
Ketchikan is a community that offers many of the services of a much larger city. There are medical facilities to accommodate most patient needs, and the community has a thriving arts sector, with many world-renowned artists. With jet service several times a day, every day, things that cannot be found locally can be ordered and shipped quickly.
To learn more about Ketchikan visit: https://www.visit-ketchikan.com/
The Ketchikan Police Department consists of 26 sworn police officers, 9 dispatchers, and two civilian staff. The Administration Division consists of the Chief, Deputy Chief, Lieutenant, Dispatch Supervisor, and the Administrative Assistant. The Patrol Division consists of four 12 hour shifts, each with three officers and run by a patrol Sergeant, all of which are supervised by the Deputy Chief. The Investigations Division consists of a Sergeant, two Detectives, a Narcotics Detective affiliated with the HIDTA Task Force, and a School Resource Officer. That division is supervised by the Lieutenant. The Dispatch Division consists of nine Dispatchers working 12 hour shifts and supervised by the Dispatch Supervisor.
# of Staff: 9
$ 22.06 - $24.12/ DOQ.
Opportunity for regular wage increases.
Associate's Degree adds 4.5% to the hourly wage.
A Bachelor's Degree 7.0% to the hourly wage.
Shift Differential of 8% on the hourly wage for night shift hours.
Dispatchers can also achieve Fit for Duty pay incentives.
Non-Administrative staff belong to the Public Safety Employee Association (PSEA) (www.psea.net), their collective bargaining unit. PSEA also provides Health Benefits through their affiliation with ASEA/AFSCME Local 52. details of which can be found at: https://www.aseahealth.org/your-benefits/plan-overview-and-costs/plan-details
Retirement Credit provided through the Public Employees' Retirement System (PERS).
No state income tax.
Paid Sick Leave benefits accrue at 8 hours per month.
Paid Annual Leave benefits accrue according to the following table:
1st year - 96 hours
2nd year - 120 hours
3rd - 4th years - 152 hours
5th - 9th years - 192 hours
10th - 15th years - 240 hours
16th year and after - 248 hours
Ketchikan Police Department - Dispatcher Requirements
|Category||Requirement||Required at time of...|
The typing test is a critical component of your written test score and you are required to complete the online typing test before the day of your exam. You will be allowed four (4) attempts at the typing test every seven (7) days and are responsible for selecting the score that you want PST to forward to the agencies you have applied with.
35 WPM @ 90% Accuracy
|US Citizen/Lawful Permanent Resident||US Citizen|
|High School Grad/ GED||No|
|Driver's License Required||Yes|
|Felony Conviction(s) as an Adult||No adult felony convictions at any time.|
|Felony Conviction(s) as a Juvenile||Not normally, but can be reviewed depending on circumstance.|
|Ability to Read & Write the English Language||Yes|
|Dispatch Typing Test||35 WPM and 90% Accuracy|
Ketchikan Police Department - Dispatcher Disqualifiers
The following are automatic and potential disqualifiers. Applicants should not apply to our agency if they indicate any of the automatic disqualifiers. Potential disqualifiers will be considered on a case by case basis.
TESTING IN WASHINGTON STATE CANCELED THROUGH MAY 31, 2020
All pre-employment tests in Washington State have been canceled until May 31, 2020 unless government restrictions are eased. With recent updates, facility closures, and government guidelines, this step is necessary and could be modified at any time. The health and safety of our customers, our staff, and their families is of the highest priority.
We will continue to evaluate developments and make changes to this policy as necessary. When we do resume testing, there will be plenty of events for everyone to test. We are in regular communication with our public safety agency partners, assessing alternatives to the traditional testing model and our testing policies. Any future updates will be posted on the PST website and our Facebook page.
If you have tested with PST in the past 12 months, there may be additional positions you are now eligible to add. Several departments have temporarily changed their testing policies due to the suspension in testing that COVID-19 has caused. Please login to your PST account and navigate to the ‘New Positions’ page to see what departments you can add! We will regularly update that page in your account as departments send updates.
FUTURE TEST REGISTRATION
We know that there will be testing in the future - we just don’t know when! We want you to be prepared for when testing begins again so we have created test events on our calendar that you can register for that will place you in a queue to be first notified. These tests are not “real” test events, they are essentially a holding area. You will be able to “reschedule” out of that event to any other event date/location at no cost. Registering now will also give you time to work on your Personal History Statement (PHS) so that your data will be ready and up-to-date to send to your departments once testing resumes.
To sign up for this placeholder event, select the June 15, 2020 test date in your category (police, fire, 911 dispatch, corrections, etc.).
You may also click on the test event of interest below to sign up:
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PST staff are working remotely and are available by email at firstname.lastname@example.org. We anticipate a high email volume and will respond as quickly as possible.