911 Dispatch Position

Enumclaw Police Department - Communications Officer/Dispatcher

 

PROFILE DISCLAIMER

The information herein is provided by the respective agency and is only as accurate and as up-to-date as the agency representative(s) update this information. PST is not responsible for the veracity of this data as it is provided directly from the agency. It is ultimately the applicant's responsibility to verify any information about the agency with the agency.

Enumclaw Police Department - Communications Officer/Dispatcher

Last updated on August 19, 2020
PST Partner Agency since October 19, 2011

Vacancy: 1

Testing Deadline: September 29, 2020.

Important Information

Position: Lateral/Experienced/Entry Level Communications Officer

Guild: Enumclaw Police Officers Association (EPOA) Support Employees

Date Open: August 03, 2020

Date Closed: September 29, 2020

Oral Boards: Monday October 5, 2020 & Tuesday October 6, 2020 (if needed)

Supervisor Visit: Week of October 12, 2020 – top 3 candidates

Chief Interview: Week of October 19, 2020 – top 3 candidates

Estimated Start date: January 18, 2021

2020 Salary Range: $4,579 - $5,843 / month

This is a salaried position that is paid semi-monthly on the 10th & 25th

Approximate Hourly Rate: $25.02 - $31.93

Approximate Yearly Rate: $54,948 - $70,116

Salary range consists of 6 steps. You advance to the next step on your anniversary date.

Base salary does not include scheduled overtime, holiday pay, educational incentive,

longevity pay, $200/month VEBA contribution or $750 yearly uniform allowance.

Salary is subject to change based on cost of living increases and conditions set by the

Collective Bargaining Agreement.

Qualifications:

· All applicants must possess a high school diploma or GED.

· All applicants must accurately type a minimum of 60 wpm.

· An applicant may be considered an “Experienced Candidate” if they have been a full time emergency services dispatcher within the past 6 months of the date the application is received.

· An applicant may be considered a “Lateral Candidate” if they have completed their CTO and probationary training with their current employer and hold all certifications required for the job classification.

Job Description:

· As one of six Communications officers you will call receive and dispatch police emergency and non-emergency calls for service for the Enumclaw Police Department, and after hours police/fire/medical services for Mt Rainier National Park.

· Answer business line inquiries and assist citizens in the Police Department lobby with CPL applications, fingerprint services, bail collections, inmate visitations and other questions.

· Enter information into the ACCESS database to include warrants, court orders and stolen vehicles.

· Monitor department video surveillance for the building and Enumclaw City Jail.

· Dispatch after hours city services for the water, gas and line maintenance departments.

Schedule:

· 42 hour work week with built in 2 hours overtime per week.

· Work week consists of three 12 hour shifts and one 6 hour shift followed by three consecutive days off.

· Employees rotate shifts every three months.

Interpersonal Skills:

· The Enumclaw Police Department prioritizes customer service. You must be able to interact in a professional manner with all types of individuals without bias or judgement.

· You will be expected to interact effectively during highly stressful and emotional situations.

· Establish and maintain effective working relationships with other employees.

Required Abilities:

· Speak and understand the English language clearly and coherently.

· Simultaneously hear and understand phone and radio traffic via headset or external speaker.

Community Information

The City of Enumclaw is approximately 45 minutes southeast of Seattle Washington in King County. The current population is approximately 11,600 residents. The city sits on the Enumclaw Plateau, nestled in the midst of green fields and picturesque dairy farms. The Cascade Mountains along with Mt. Rainier offer a dramatic backdrop for our community. Enumclaw is an outdoor enthusiast's dream and is known as “The Gateway to Mt. Rainier” with easy access to world class skiing, hiking, climbing, hunting and fishing.

Department Information

Enumclaw currently has 32 full time police department employees with 18 commissioned officers. The city also has its own jail with a staff of 6 corrections officers and a communications / 911 center with a staff of 6 communications officers.

Area Information

County: King
Population: 11,600
# of Staff:

Hiring Status

Enumclaw Police Department - Communications Officer/Dispatcher has 1 vacancy.

The deadline to test for the next hiring cycle is September 29, 2020.

Number of current vacancies: 1 


Check our website for information at www.cityofenumclaw.net

Salary Information

Step 1: $4,579 - $5,843 / month

Benefit Information

Medical, dental, vision, prescription, sick time, vacation, & PERS retirement system.

Enumclaw Police Department - Communications Officer/Dispatcher Requirements

Category Requirement Required at time of...
    Test Hire
Written Examination Yes, required
Typing Test Yes, required

The typing test is a critical component of your written test score and you are required to complete the online typing test before the day of your exam. You will be allowed four (4) attempts at the typing test every seven (7) days and are responsible for selecting the score that you want PST to forward to the agencies you have applied with.

45 WPM; 90% Accuracy

Minimum Age 21
US Citizen/Lawful Permanent Resident Yes
High School Grad/ GED Yes
Driver's License Required Yes
Felony Conviction(s) as an Adult None.
Felony Conviction(s) as a Juvenile None.
Ability to Read & Write the English Language Yes
Vision Requirements Correctable to 20/20
Other
Multiple Scores from Same Applicant We consider all the scores from the same applicant
Dispatch Typing Test Standardize it (_60__ WPM and _90___% Acc)

Enumclaw Police Department - Communications Officer/Dispatcher Disqualifiers

The following are automatic and potential disqualifiers. Applicants should not apply to our agency if they indicate any of the automatic disqualifiers. Potential disqualifiers will be considered on a case by case basis.

Category Disqualifier
Driving
Automatic 3 or more traffic crime convictions in last 5 years (DWI, Suspended, Reckless, etc).
Automatic Suspension of driver's license within past 3 years.
Drug Usage
Automatic Illegal drug substance usage or exposure within past 5 years.
Automatic Illegal use of illegal drugs in the last 5 years.
Automatic Illegal use of ANY controlled substance while employed in a criminal justice capacity.
Automatic Illegal opiate use.
Automatic Hallucinogen use within past 7 years. No more than 2 uses total.
Automatic Illegal use of 3 or more different controlled substances.
Potential Other drug use outside these standards will be considered on a case by case basis.
Automatic No illegal sale of ANY drug, including marijuana.
Automatic Illegal use of dangerous drugs or narcotics, other than marijuana, for any purpose more than 3 times in lifetime, and no use within the past 5 years.
Automatic Pattern of illegal use of prescription medication.
Criminal Activity
Automatic Any adult felony conviction.
Automatic Any misdemeanor, or felony conviction while employed in a criminal justice capacity.
Potential Adult misdemeanor convictions will be carefully reviewed.
Potential Juvenile felony conviction will be carefully reviewed.
Automatic Been convicted of any crime under a domestic violence statue.
Automatic Unlawful sexual misconduct.
Employment
Automatic 3 or more terminations, or leaving employer in lieu of termination.
Automatic Been dishonorably discharged from the United States armed forces.
Automatic Lied during any stage of the hiring process.
Automatic Falsified his or her application, personal history questionnaire, or any other forms during hiring process.
Financial
Automatic Failure to pay income tax or child support.
Potential Current credit accounts, or unresolved accounts in collection will be carefully reviewed.

Contact Information

Enumclaw Police Department - Communications Officer/Dispatcher

1705 Wells Street
Enumclaw, WA 98022 King County
360-825-3505

Website


Agency Test Requirements
Written Examination: Yes, required
Typing Test: Yes, required


Other Enumclaw Police Department positions

Police Officer
Jail/Corrections

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