911 Dispatch Position

Enumclaw Police Department - Communications Officer/Dispatcher



The information herein is provided by the respective agency and is only as accurate and as up-to-date as the agency representative(s) update this information. PST is not responsible for the veracity of this data as it is provided directly from the agency. It is ultimately the applicant's responsibility to verify any information about the agency with the agency.

Enumclaw Police Department - Communications Officer/Dispatcher

Last updated on April 08, 2024
PST Partner Agency since October 19, 2011

Vacancy: 1

Important Information

Recruitment open until positions filled. First review of applications on April 15th, with tentative oral boards late April.



**We will cover your post-test add-on fee! Contact civilservice@ci.enumclaw.wa.us for the coupon code**

Community Information

The City of Enumclaw is located in Western Washington in South King County. Enumclaw is roughly 1 hour from Seattle, Crystal Mountain and Mt. Rainier. The City boundary spans 5 square miles and is surrounded by farmland and the Cascade Foothills. 

Department Information

The Communications Center is located inside the Enumclaw Police Department. There are 6 Communications Officers and 1 Communications Supervisor. The City of Enumclaw is one of the few remaining cities to have their own Patrol, Corrections and Communications divisions. All three are located inside the Police Department at 1705 Wells St. In addition to the Communications staff, there are 19 Commissioned Police Officers, 7 Corrections Officers and 2 Administrative staff.

Job Description


  • Call-receive and dispatch police emergency and non-emergency calls for service.
  • Maintain contact with Officers to ensure their status and safety.
  • Answer business line inquiries and assist citizens in the lobby with CPL applications, fingerprint services and bail collections.
  • Enter, locate and clear ACCESS entries for warrants, court orders, stolen vehicles, etc.
  • Monitor department video surveillance for the building and Enumclaw City Jail.
  • Dispatch after hours city services to include the gas and water departments.
  • Dispatch for Mt. Rainier National Park after hours.


  • Maintain a high level of confidentiality and professionalism when dealing with the public, Department and City personnel.
  • Speak and enunciate clearly on the phone and radio.
  • Accurately read computer screens with varying background colors, fonts and font sizes.
  • Simultaneously hear and understand phone and radio traffic via headset or external speakers.
  • Quickly navigate around the keyboard and type using numbers and symbols.
  • Accurately document information received via radio and phone.
  • Work through complex tasks involving multiple phone and radio systems.
  • Read and interpret various maps of the City and surrounding areas.
  • Maintain composure and control of self and voice under high pressure and stressful situations.
  • Ability to work independently and in a team environment.
  • Establish positive working relationships with Department members.
  • Follow policy and/or direction regardless of personal opinions.
  • Work in an environment where skills and performance are evaluated, commended and corrected as necessary.


  • Standard work week is 42 hours, with 2 hours of overtime built in each week.
  • Schedule consists of three 12 hour shifts and one 6 hour shift, followed by three consecutive days off.
  • Rotate shifts every three months between day shift (0700 – 1900), grave (1900 – 0700) and cover (1300-0100).
  • Subject to callback, shift extension or shift changes with little notice.
  • Must be prepared to work your scheduled shift.
  • Often work as the only Communications Officer on duty.


  • The Communications Center is inside the Enumclaw Police Department and has a window to the lobby.
  • As a Communications Officer you will be public facing and required to provide in person customer service.
  • As part of the Police Department and near other City buildings, you will interact with PD administrative staff, patrol officers, corrections officers and other City employees including the Mayor and City Administrator.
  • Depending on the time of day there may be frequent interruptions with employees coming and going from the Communications Center.
  • The nature of the work requires a person to be inside the Communications Center at all times. Other department personnel can provide bathroom breaks, but you will be unable to leave the building unless a second Communications Officer is on duty.
  • Your workspace contains three phone/radio console positions, a small kitchenette and space for personal items.

Area Information

County: King
Population: 12,733
# of Staff: 35

Hiring Status

Enumclaw Police Department - Communications Officer/Dispatcher has 1 vacancy.

The City of Enumclaw is continually accepting applications for lateral/experienced and entry level Communications Officers. To be considered as entry level, you must have current Public Safety Testing scores and a City of Enumclaw application turned in. Please also provide a copy of your DD-214 if claiming veterans scoring criteria.

Number of Current Vacancies: 2

Recruitment open until positions filled. First review of applications on April 15th, with tentative oral boards late April.


  • For questions about the testing process, or to verify qualifications contact Katy McKee, Civil Service Secretary - kmckee@ci.enumclaw.wa.us 360-615-5627
  • For questions related to benefits and insurance contact Tana Nissen, HR Manager - tnissen@ci.enumclaw.wa.us 360-615-5611
  • For questions about job duties, schedule or expectations contact Samantha Stottlemyre, Communications Supervisor - sstottlemyre@police.ci.enumclaw.wa.us

Salary Information

Pay Scale: $5,558 - $7,094

6 salary steps. Starting position dependent on experience.

Base salary does not include 8 hours of overtime automatically earned each month, holiday pay, educational incentive, longevity pay, $200/mo VEBA contribution and $725 yearly uniform allowance.

Benefit Information

  • Medical
  • Dental
  • Vision
  • VEBA
  • PSERS Retirement
  • Sick Leave
  • Vacation
  • Optional Compensatory Time
  • Optional 457 Deferred Compensation Plan
  • Optional Disability Insurance

Enumclaw Police Department - Communications Officer/Dispatcher Requirements

Category Requirement Required at time of...
    Test Hire
Written Examination Yes, required
Typing Test Yes, required

The typing test is a critical component of your written test score and you are required to complete the online typing test within 90 days (before or after) your written exam. You will be allowed four (4) attempts at the typing test every seven (7) days and are responsible for selecting the score that you want PST to forward to the agencies you have applied with.

40 WPM; 90% Accuracy

Minimum Age 18
US Citizen/Lawful Permanent Resident Legally Eligible to Work in the US
High School Grad/ GED Yes
Driver's License Required Yes
Felony Conviction(s) as an Adult See automatic disqualifiers
Felony Conviction(s) as a Juvenile

See automatic disqualifiers

Ability to Read & Write the English Language Must be able to communicate fluently in English
Vision Requirements Ability to see computer monitors, depth perception and color vision.
Multiple Scores from Same Applicant We consider all the scores from the same applicant
Dispatch Typing Test 40 WPM and 90% Accuracy

Enumclaw Police Department - Communications Officer/Dispatcher Disqualifiers

The following are automatic and potential disqualifiers. Applicants should not apply to our agency if they indicate any of the automatic disqualifiers. Potential disqualifiers will be considered on a case by case basis.

Category Disqualifier
Automatic 1 or more traffic crime convictions in last 3 years (DUI, Suspended, Reckless, etc.).
Automatic Suspension of driver's license within past 3 years.
Drug Usage
Automatic Illegal use of ANY controlled substance while employed in a criminal justice capacity.
Potential Other drug use outside these standards will be considered on case by case basis.
Automatic No illegal sale of ANY drug, including marijuana.

All other uses of illegal drugs, including use as a juvenile will be thoroughly evaluated on a case-by-case basis

Criminal Activity
Automatic Any misdemeanor, or felony conviction while employed in a criminal justice capacity.
Potential Adult misdemeanor convictions will be carefully reviewed.
Potential Juvenile felony conviction will be carefully reviewed.
Automatic Been convicted of any crime under a domestic violence statue.
Automatic Unlawful sexual misconduct.

Adult felony convictions will be reviewed on a case by case basis.

Automatic Withdrawn from consideration for any (law enforcement/fire/corrections/dispatch) employment because of the following reasons: Dishonesty in application process/background.
Automatic Been dishonorably discharged from the United States armed forces.
Automatic Lied during any stage of the hiring process.
Automatic Falsified his or her application, personal history questionnaire, or any other forms during hiring process.
Automatic Failure to pay income tax or child support.
Potential Current credit accounts, or unresolved accounts in collection will be carefully reviewed.

Contact Information

Enumclaw Police Department - Communications Officer/Dispatcher

1705 Wells Street
Enumclaw, WA 98022 King County


Agency Test Requirements
Written Examination: Yes, required
Typing Test: Yes, required

Other Enumclaw Police Department positions

Police Officer