911 Dispatch Position

Airlift Northwest - Communications Specialist / Dispatcher



The information herein is provided by the respective agency and is only as accurate and as up-to-date as the agency representative(s) update this information. PST is not responsible for the veracity of this data as it is provided directly from the agency. It is ultimately the applicant's responsibility to verify any information about the agency with the agency.

Airlift Northwest - Communications Specialist / Dispatcher

Last updated on December 16, 2021
PST Partner Agency since November 22, 2021

Vacancies: 4

Testing Deadline: December 31, 2021.

Important Information

Airlift Northwest Communications admin/recruiter will be in contact with you shortly after the completion of the written dispatch test with PST. 

Please complete your PHS statement on the PST website to be considered for an initial interview.

The deadline to test for the next hiring cycle is December 31, 2021.

We are looking to fill the 2 FTE positions by January.

However, if you cannot meet the deadline, please continue to apply as we are constantly looking to hire potential candidates.

Community Information

AirLift Northwest (ALNW) is the region's premier air medical and critical care transport service. We fly over 3,600 patients yearly from Washington, Wyoming, Alaska, Montana, and Idaho. After a tragic house fire in Sitka, Alaska, that claimed the lives of three children, Dr. Michael Copass, then director of emergency services at Harborview Medical Center and Medic One, founded our region's first air medical transport service in 1982. Since ALNW's inception, we have grown to eight bases strategically located in the Pacific Northwest - Juneau, Alaska; Arlington, Bellingham, Bremerton, Olympia, Yakima, Wenatchee, and Pasco Washington.

Our professional Communication Specialists quickly dispatch our critical-care emergent flight crews to provide service throughout the beautiful Pacific Northwest. Our state-of-the-art communication center is the centerpiece of our operations, enabling airborne ICUs at a moment's notice 24/7/365. Our professionals are equipped with the latest technology to help save lives when the timing is crucial. We put the lifesaving discoveries of UW Medicine in the air and into action to better safeguard patients' lives. We have invested in one of the most highly trained and skilled staff in the industry, and they're continually engaged to strengthen the communities we serve.

ALNW works closely with first responders and hospital staff to transport those in greatest need wherever they need to go to receive definitive care. We're the only air medical transport service bringing UW Medicine's vast system of medical innovations to the field. Miles from the nearest hospital, we implement the newest protocols and techniques powered by UW Medicine research. We are dedicated to high-level healthcare and outfitting our fleet with leading-edge aviation technology - thus enabling the highest standards of safety and offering lifesaving equipment and healthcare professionals to anyone in need.

We cultivate unparalleled expertise and share it for the higher good. We are the bridge between UW Medicine's trailblazing innovations and those we serve. Our UW Medicine affiliation strengthens our care, while at the same time, we maintain good relationships with all hospitals in our region. We fly wherever first responders and care providers decide the patient's need for the best care possible. Whether you’re off on an Alaskan adventure or hiking in the Cascades, Airlift Northwest is the lifesaving medical transport care that is ready to help if an illness or accident happens.

Department Information

ALNW Communication Center is a technological marvel providing the coordination of hospital and first responder scene flight requests throughout the region. Our center processes over 90,000 calls annually using advanced technologies, a Computer-Aided Dispatch (CAD) system, and sophisticated integration with Washington’s State communications at the highest levels to dispatch our critical care teams year-round. 

Our Communications Center is responsible for receiving, coordinating, and following through to conclusion all requests for assistance involving Airlift Northwest by using established protocols and procedures, always keeping in mind the importance of exemplary customer service. We are committed to the highest standards of professionalism and ethical behavior, and we conduct ourselves with pride in all we do.

ALNW Communication Center is responsible for succinctly and professionally communicating with sending and receiving facilities and their transfer centers (if applicable), medical staff, 911 centers, and other members of the EMS community. What makes ALNW Communication Center unique is the fact that we do not take civilian 911 emergency calls.

The Communication Center is currently staffed by 9 Medical Airlift Communication Specialists/dispatchers who report to a communication supervisor. There are two Full-Time positions working 3-12hr shifts 0600-1800 and/or 1800-0600 with 4 days off per week. We also have 2 part-time/hourly positions available which are utilized  for covering vacation and sick calls.

UW Medicine/Airlift Northwest has an outstanding opportunity for a Full-Time AIR MEDICAL COMMUNICATIONS SPECIALIST to join the Communications Center Team.

Area Information

County: King
Population: 8.2 million
# of Staff: # of Staff: 12 positions committed to the Communications Center; Approximately 150 in the organization.

Hiring Status

Airlift Northwest - Communications Specialist / Dispatcher has 4 vacancies.

The deadline to test for the next hiring cycle is December 31, 2021.



The deadline to test for the next hiring cycle is December 31, 2021. We are looking to fill the FTE positions by January. 

However, if you are unable to meet the deadline please continue to apply as we are constantly looking to hire for potential candidates. 

Salary Information

$4,116 to $5,535/month

Benefit Information

As an ALNW/UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website by clicking the following link, University of Washington Employee Benefits

Airlift Northwest - Communications Specialist / Dispatcher Requirements

Category Requirement Required at time of...
    Test Hire
Written Examination Yes, required
Typing Test Yes, required

The typing test is a critical component of your written test score and you are required to complete the online typing test before the day of your exam. You will be allowed four (4) attempts at the typing test every seven (7) days and are responsible for selecting the score that you want PST to forward to the agencies you have applied with.

35 WPM; 90% Accuracy

Minimum Age 18
US Citizen/Lawful Permanent Resident Legally Eligible to Work in the US
High School Grad/ GED Yes
Driver's License Required Yes
Felony Conviction(s) as an Adult Will be carefully reviewed on a case by case basis.
Felony Conviction(s) as a Juvenile Will be carefully reviewed on a case by case basis
Ability to Read & Write the English Language

Excellent written, verbal and interpersonal communications skills to include demonstrated ability to clearly and concisely speak English and understand English.

Vision Requirements

Ability to see computer monitor, depth perception, color vision.

College Requirement No
Current Hiring Status
We are hiring for multiple positions!
Multiple Scores from Same Applicant We consider the highest score received within the past one year
Request/Access Scores On an as-needed basis as vacancies occur
Dispatch Typing Test 35 WPM; 90% Accuracy

Airlift Northwest - Communications Specialist / Dispatcher Disqualifiers

The following are automatic and potential disqualifiers. Applicants should not apply to our agency if they indicate any of the automatic disqualifiers. Potential disqualifiers will be considered on a case by case basis.

Category Disqualifier

Governor Inslee's Proclamation 21-14.2 requires employees of higher education and healthcare institutions to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

Contact Information

Airlift Northwest - Communications Specialist / Dispatcher

6501 Perimeter Rd South Suite 200
Seattle, WA 98108 King County
(206) 521-1590


Agency Test Requirements
Written Examination: Yes, required
Typing Test: Yes, required

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