911 Dispatch Position

Airlift Northwest - Communications Specialist / Dispatcher

 

PROFILE DISCLAIMER

The information herein is provided by the respective agency and is only as accurate and as up-to-date as the agency representative(s) update this information. PST is not responsible for the veracity of this data as it is provided directly from the agency. It is ultimately the applicant's responsibility to verify any information about the agency with the agency.

Airlift Northwest - Communications Specialist / Dispatcher

Last updated on December 07, 2022
PST Partner Agency since November 22, 2021

Vacancies: 4

Testing Deadline: February 15, 2023.

Important Information

Airlift Northwest Communications admin/recruiter will be in contact with you shortly after the completion of the written dispatch test with PST. 

Please complete your PHS statement on the PST website to be considered for an initial interview.

The deadline to test for the next hiring cycle is February 15, 2023.

We are looking to fill the FTE / Part Time / Per Diem positions by the end of February.

However, if you cannot meet the deadline, please continue to apply, as we are constantly looking to hire potential candidates.

Community Information

AirLift Northwest (ALNW) is the region's premier air medical and critical care transport service. We fly over 3,600 patients yearly from Washington, Wyoming, Alaska, Montana, and Idaho. After a tragic house fire in Sitka, Alaska, that claimed the lives of three children, Dr. Michael Copass, then director of emergency services at Harborview Medical Center and Medic One, founded our region's first air medical transport service in 1982. Since ALNW's inception, we have grown to eight bases strategically located in the Pacific Northwest - Juneau, Alaska; Arlington, Bellingham, Bremerton, Olympia, Yakima, Wenatchee, and Pasco, Washington.

Our professional Communication Specialists quickly dispatch our critical-care emergent flight crews to provide service throughout the beautiful Pacific Northwest. Our state-of-the-art communication center is the centerpiece of our operations, enabling airborne ICUs at a moment's notice 24/7/365. Our professionals are equipped with the latest technology to help save lives when the timing is crucial. We put the lifesaving discoveries of UW Medicine in the air and into action to better safeguard patients' lives. We have invested in one of the industry's most highly trained and skilled staff, and they're continually engaged to strengthen the communities we serve.

ALNW works closely with first responders and hospital staff to transport those in greatest need wherever they need to go to receive definitive care. We're the only air medical transport service bringing UW Medicine's vast medical innovations to the field. Miles from the nearest hospital, we implement the newest protocols and techniques powered by UW Medicine research. We are dedicated to high-level healthcare and outfitting our fleet with leading-edge aviation technology - thus enabling the highest standards of safety and offering lifesaving equipment and healthcare professionals to anyone in need.

We cultivate unparalleled expertise and share it for the higher good. We are the bridge between UW Medicine's trailblazing innovations and those we serve. Our UW Medicine affiliation strengthens our care while, at the same time, maintaining good relationships with all hospitals in our region. We fly wherever first responders and care providers decide the patient's need for the best care possible. Whether off on an Alaskan adventure or hiking in the Cascades, Airlift Northwest is the lifesaving medical transport care ready to help if an illness or accident happens.

Department Information

ALNW Communication Center is a technological marvel that coordinates regional hospital and scene response flight requests. Our center processes over 90,000 calls annually using advanced technologies, a Computer-Aided Dispatch (CAD) system, and sophisticated integration with Washington’s State communications at the highest levels to dispatch our critical care teams year-round. 

Our Communications Center is responsible for receiving, coordinating, and following through to the conclusion of all requests for assistance involving Airlift Northwest by using established protocols and procedures, always keeping in mind the importance of exemplary customer service. We are committed to the highest standards of professionalism and ethical behavior and conduct ourselves with pride in all we do.

ALNW Communication Center is responsible for communicating with clinics, hospitals, patient transfer centers, medical staff, 911 centers, and other members of the EMS community. ALNW Communication Center is unique because we do not take public or civilian 911 emergency calls. Working directly with hospital providers and public service agencies provides a high level of professionalism we expect from our communication specialists. 

The Communication Center is currently staffed by Medical Airlift Communication Specialists/dispatchers who report to a communication supervisor. Full-Time positions are working 3-12hr variable shifts with up to 3-4 days off per week. We also have part-time/hourly positions to cover vacation and sick calls. There is no mandatory overtime and flexible leave. 

UW Medicine/Airlift Northwest has an outstanding opportunity for an AIR MEDICAL COMMUNICATIONS SPECIALIST to join the Communications Center Team.

Area Information

County: State of Washington
Population: 8.2 million
# of Staff: 14 positions committed to the Communications Center; Approximately 150 in the organization.

Hiring Status

Airlift Northwest - Communications Specialist / Dispatcher has 4 vacancies.

The deadline to test for the next hiring cycle is February 15, 2023.

FTE / Part Time / Per Diem - MEDICAL AIRLIFT COMMUNICATIONS SPECIALIST

The deadline to test for the next hiring cycle is February 15, 2023. We are looking to fill FTE / Part Time / Per-Diem positions by the end of December. 

However, if you cannot meet the deadline, please continue to apply, as we are constantly looking to hire potential candidates. 

Salary Information

$4,014 to $5,398/month 

Benefit Information

As an ALNW/UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website by clicking the following link, University of Washington Employee Benefits

Airlift Northwest - Communications Specialist / Dispatcher Requirements

Category Requirement Required at time of...
    Test Hire
Written Examination Yes, required
Typing Test Yes, required

The typing test is a critical component of your written test score and you are required to complete the online typing test within 90 days (before or after) your written exam. You will be allowed four (4) attempts at the typing test every seven (7) days and are responsible for selecting the score that you want PST to forward to the agencies you have applied with.

35 WPM; 90% Accuracy

Minimum Age 18
US Citizen/Lawful Permanent Resident Legally Eligible to Work in the US
High School Grad/ GED Yes
Driver's License Required Yes
Felony Conviction(s) as an Adult Will be carefully reviewed on a case by case basis.
Felony Conviction(s) as a Juvenile Will be carefully reviewed on a case by case basis
Ability to Read & Write the English Language

Excellent written, verbal and interpersonal communications skills to include demonstrated ability to clearly and concisely speak English and understand English.

Vision Requirements

Ability to see computer monitor, depth perception, color vision.

College Requirement No
Current Hiring Status
We are hiring for multiple positions!
Multiple Scores from Same Applicant We consider the highest score received within the past one year
Request/Access Scores On an as-needed basis as vacancies occur
Dispatch Typing Test 35 WPM; 90% Accuracy

Airlift Northwest - Communications Specialist / Dispatcher Disqualifiers

The following are automatic and potential disqualifiers. Applicants should not apply to our agency if they indicate any of the automatic disqualifiers. Potential disqualifiers will be considered on a case by case basis.

Category Disqualifier
Other
Automatic
COVID-19 VACCINATION REQUIREMENT

Governor Inslee's Proclamation 21-14.2 requires employees of higher education and healthcare institutions to be fully vaccinated against COVID-19 unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. View the Final candidate guide to COVID-19 vaccination requirement webpage for information about the medical or religious exemption process for final candidates.

Contact Information

Airlift Northwest - Communications Specialist / Dispatcher

6501 Perimeter Rd South Suite 200
Seattle, WA 98108 State of Washington County
(206) 521-1590

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Agency Test Requirements
Written Examination: Yes, required
Typing Test: Yes, required


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