911 Dispatch Position

University of Alaska Fairbanks Police Department - Emergency Dispatcher



The information herein is provided by the respective agency and is only as accurate and as up-to-date as the agency representative(s) update this information. PST is not responsible for the veracity of this data as it is provided directly from the agency. It is ultimately the applicant's responsibility to verify any information about the agency with the agency.

University of Alaska Fairbanks Police Department - Emergency Dispatcher

Last updated on May 15, 2023
PST Partner Agency since July 14, 2022

Vacancy: 1

Testing Deadline: December 31, 2023.

Important Information

Background Check: The successful applicant is required to complete a background check. Any offer of employment is contingent on a background check.

Probationary Period: Pursuant to University Regulation 04.07.020, new employees of the University are employed in an at-will probationary status for the first six months of employment. During the probationary period, employment may be terminated for no reason or any reason. Promoted employees also serve a probationary period with limited rights of retreat.

The University of Alaska is a Drug-Free Workplace. University of Alaska campuses are Tobacco-Free.

Training Policy: It is the policy of the University of Alaska (UA) that all employees are required to complete training to meet the requirements of the positions they hold and to complete the required training within a specified period to remain employed at the UA.

To be eligible for this position, applicants must be legally authorized for unrestricted employment in the United States. No work visas will be sponsored for this position.

Contact Information: If you have any questions regarding this position, please contact the University of Alaska Police Department at 907-474-7721 or the University of Alaska Human Resources at 907-450-8200.

This position requires working shifts as assigned to cover a 24/7 operational department. Ability to work 10-12 hour shifts as assigned is a must.

Applicants must be able to obtain Alaska Public Safety Information Network (APSIN) security clearance within 30 days of hire.

Applicant must be 18 years of age.

Applicant must have high school diploma or GED.

Applicants will be required to clear a background investigation and will be required to submit the following documents for this process: Driver's license, high school diploma or GED certificate, college transcripts, DD-214 ( for prior military only) and other documents as requested.

Equal Opportunity/Affirmative Action:

The University of Alaska is an equal employment opportunity/affirmative action employer and educational institution. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other status protected by law.

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:www.alaska.edu/titleIXcompliance/nondiscrimination.

Community Information

Fairbanks, Alaska's second-largest city, sits on the banks of the Chena River in the heart of Alaska. The city is steeped in a history of riverboat captains and gold seekers. Its character has been shaped by a large military presence, construction of the Trans-Alaska Pipeline and the continuing oil economy, and a thriving university. It is a city where old quietly blends with new. Striking modern buildings sit side-by-side with log cabins built in the early part of the last century.

The 2,250-acre University of Alaska Fairbanks campus, located near the center of Alaska, offers limitless opportunities for activity and recreation. The main campus has two lakes and miles of trails as well as a major student recreation complex for indoor sports. Facilities are available for basketball, volleyball, badminton, tennis, calisthenics, dance, gymnastics, judo and karate. There are rifle and pistol ranges; courts for handball, racquetball and squash; a jogging track; a swimming pool; weight training and modern fitness equipment areas; an ice arena for recreational skating and hockey; a special aerobics area; and a two-story climbing wall. UAF sponsors intercollegiate athletics teams in men's and women's basketball, men's and women's cross-country running and skiing, co-ed rifle, men's ice hockey and women's volleyball and swimming.

The Wood Center is the focus of many out-of-class activities. With a pub, snack bar, food court, bowling lanes, conference rooms, lounge and games area, the Wood Center is a gathering place for the entire university community.

UAF has some of the best facilities in the state. Performances are scheduled almost every weekend during the academic year at the Davis Concert Hall or the Salisbury Theatre. The Rasmuson Library, Alaska's largest, has extensive resource materials both in print and online. An array of computer databases provides access to hundreds of academic journals, and Internet connections allow students at remote rural sites to use library resources. The UA Museum of the North is not only one of the top visitor attractions in the state but also a resource for students. Its vast collections are used for demonstration and comparative studies in classrooms and labs.

The Fairbanks campus is the statewide university system's principal research center. Internationally respected research institutes provide students with an opportunity to see research in action and participate in research activities.

Department Information

University of Alaska Fairbanks Police Department

Our mission is a simple one: To provide a safe and secure environment for the staff, students, and visitors to campus. This commitment assures the University community that the police department will maintain constant vigilance over their property and personal safety. Our department employs professional sworn police officers, and with our excellent emergency dispatch staff and our student community service officers, we provide twenty-four hours a day, seven days a week service to the campus community. The UAF Police, Emergency Communication Center, and the professionals that comprise our department are integral parts of this campus community we proudly serve. We are honored for the opportunity to do so.

The University of Alaska Fairbanks is accepting applications from qualified individuals for openings as Emergency Dispatcher with the UAF Police Department. Successful applicants must be able to work in a fast-paced and constantly changing environment. This includes, but is not limited to; answering multi-line telephone systems, monitoring multi-channel radio frequencies, and assisting routine and emergency callers. Responding to emergency situations that are extremely challenging and stressful. Ability to stay focused, calm, and professional during stressful situations and events. Provide excellent verbal customer service skills at all times. Ability to maintain strict confidentiality of information acquired during the course of employment. Ability to use office equipment, computers, and able to understand and learn various types of software programs and record management systems.

The University Emergency Communications Center (ECC) is directed by the Police Chief and is part of the University Police Department. This center provides 24-hour emergency dispatching and radio communications for the UAF Police Department.

  • The center is responsible for monitoring all on campus alarm systems and the off-campus and Rural Campus alarms of University owned or leased buildings.
  • The center receives calls for parking services assistance and dispatches campus shuttle buses.
  • The ECC provides directory assistance as the primary point of contact for the UAF campus and is the only directory assistance available after normal work hours.
  • The center is responsible for the after-hours dispatching for UAF Facilities Services.
  • The ECC is the after-hours contact for Residence Life, Student Services and UAF Environmental Health & Safety.
  • The ECC serves as the primary reporting point for after-hours incidents including: emergency contact notification, situation assessment and hazardous event/conditions procedure initiation and reporting.
  • The center is the notification point for all Hazardous Materials shipments for UAF points of origin. The ECC is required to be notified 24 hours prior to HAZMAT delivery.
  • The dispatchers are Notary Publics for the State of Alaska and provide free notary services for University-related documents.

Area Information

County: Fairbanks North Star Borough
Population: 95,593
# of Staff: 20

Hiring Status

University of Alaska Fairbanks Police Department - Emergency Dispatcher has 1 vacancy.

The deadline to test for the next hiring cycle is December 31, 2023.

The University of Alaska Fairbanks Police Department is currently hiring for one dispatcher and establishing an eligibility list for future openings. 

Salary Information

The starting salary is $21.81 and may be higher depending on experience.

Benefit Information

The University of Alaska provides a generous compensation package that includes excellent benefits, including retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental, and vision care coverage.

As an employee at UA you have the opportunity to further your career through the diverse selection of courses offered at any of the UA campuses.

UA provides Leadership development for those in supervisory roles to maximize their leadership qualities and abilities to foster a working environment that is both encouraging and respectful.

Retirement Options

Plan Choices

  • ORP

Defined Contribution for those enrolled in ORP

  • Employee contributes 8%
  • Employer contributes 12%
  • Vested after 3 years

Defined Contribution for those enrolled in PERS/TRS

  • Managed by the Alaska Division of Retirement
  • Employee contributes 8%
  • Employer contributes 5% for those in PERS and 7% for TRS.
  • Fully vested after 5 years of Service
  • Additional employer contributions to fund HRA, Disability, and retiree medical

Voluntary retirement savings plans

UA also provides voluntary savings opportunities through tax-deferred 403(b) plans. Additionally, senior administrators are eligible to participate in the Deferred Compensation Program (457b).

Education Programs

Tuition Waiver Program, Employee Benefit

Regular faculty and staff employed for a minimum of 20 hours per week may receive a tuition waiver for up to eight credit hours per semester, a maximum of 16 credit hours per academic year at any University of Alaska campus.

Spouse and Dependent Children Benefit

Provides a spouse or the children (up to the age of 24) of UA employees with the opportunity of tuition assistance for undergraduate and graduate education at UA..

Alaska 529

UA provides employees a way to save for future college expenses in a tax-advantaged way. Please visit theAlaska 529 webpage to learn more and set up an account.

Health Insurance

Plan Choices

  • PPO
  • CDHP with Health Saving Account

Click here for plan comparison


  • Employee
  • Spouse
  • Child(ren)
  • Financially Interdependent Partner

Click here for rates

Financially Interdependent Partners

Health and voluntary insurance plans are provided for same-sex and opposite-sex domestic partners.

Voluntary Benefits

  • Supplemental Life up to $600,000
  • Accidental Death and Dismemberment
  • Flexible Spending Accounts
  • Health Savings Account

Life Insurance

$50,000 coverage paid by the university.*

*Benefit-eligible regular and term employees

Long Term Disability

Time Off

Annual Leave

Employees earn –

  • 5.54 hours per pay period during the first 5 years*
  • 6.46 hours per pay period during years 6 through 10*
  • 7.38 hours per pay period after 10 years*

*Annual leave for full-time employees (non-faculty)

Annual Leave Cash-In

The Annual Leave Cash-In program allows eligible employees to cash in up to 40 hours of their annual leave during each fiscal year.

Sick Leave

4.62 hours per pay period*

*All faculty, regular full-time, and extended temporary employees who work 40 or more hours per week. Accrual is prorated for part time.


The university observes 12 holidays each year.

Personal Holiday

Each member of the nonexempt and exempt administrative staff may also select a personal holiday, which must be approved by the immediate supervisor.

Leave Share Program

Allows employees to voluntarily transfer hours from their unused sick leave balance to the sick leave balance of an employee with a qualifying medical condition.

Jury Duty

In order that university employees may fulfill their civic responsibility as jurors or subpoenaed witnesses, regular employees are granted leave of absence with pay for these purposes.

University of Alaska Fairbanks Police Department - Emergency Dispatcher Requirements

Category Requirement Required at time of...
    Test Hire
Written Examination Yes, required
Typing Test Yes, required

The typing test is a critical component of your written test score and you are required to complete the online typing test within 90 days (before or after) your written exam. You will be allowed four (4) attempts at the typing test every seven (7) days and are responsible for selecting the score that you want PST to forward to the agencies you have applied with.

35 WPM; 90% Accuracy

Minimum Age 18
High School Grad/ GED Yes
Felony Conviction(s) as an Adult No adult felony convictions at any time.
Ability to Read & Write the English Language Yes

Contact Information

University of Alaska Fairbanks Police Department - Emergency Dispatcher

1788 Yukon Drive
Fairbanks, AK 99775 Fairbanks North Star Borough County


Agency Test Requirements
Written Examination: Yes, required
Typing Test: Yes, required

Other University of Alaska Fairbanks Police Department positions

Entry Level/Lateral Entry Police Officer

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