Thurston 911 Communications (TCOMM) - 911 Dispatcher
Last updated on March 08, 2024
PST Partner Agency since November 07, 2015
Vacancies: 5
Important Information
Candidates interested in applying to a position with Thurston 911 Communications (TCOMM) must pass the PST typing test with a score of 35 WPM and a 90% accuracy rate or better to be eligible.
PST testing is not required for LATERAL APPLICANTS. LATERAL APPLICANTS are invited to apply directly through TCOMM at Job Opportunities | Thurston 9-1-1 Communications Careers (governmentjobs.com)
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Thurston 911 Communications (TCOMM) - 911 Dispatcher Requirements
| Category | Requirement | Required at time of... | |
|---|---|---|---|
| Test | Hire | ||
| Written Examination |
Yes, required |
||
| Typing Test |
Yes, required The typing test is a critical component of your written test score and you are required to complete the online typing test within 90 days (before or after) your written exam. You will be allowed four (4) attempts at the typing test every seven (7) days and are responsible for selecting the score that you want PST to forward to the agencies you have applied with. 35 WPM; 90% Accuracy |
||
| Minimum Age | 18 | ||
| US Citizen/Lawful Permanent Resident | US Citizen or Lawful Permanent Resident | ||
| High School Grad/ GED | Yes | ||
| Driver's License Required | Yes | ||
| Felony Conviction(s) as an Adult | May be a disqualifier. | ||
| Felony Conviction(s) as a Juvenile | Will be carefully reviewed on a case by case basis | ||
| Ability to Read & Write the English Language | Yes | ||
| Vision Requirements | Correctable to 20/20 | ||
| College Requirement | No | ||
| Prior Experience Requirement | One (1) year of customer service experience. | ||
| Multiple Scores from Same Applicant | We only consider the most recent score | ||
| Request/Access Scores | Twice or More Annually | ||
| Dispatch Typing Test | 35 WPM and 90% Accuracy | ||
Thurston 911 Communications (TCOMM) - 911 Dispatcher Disqualifiers
The following are automatic and potential disqualifiers. Applicants should not apply to our agency if they indicate any of the automatic disqualifiers. Potential disqualifiers will be considered on a case by case basis.
| Category | Disqualifier | ||
|---|---|---|---|
| Drug Usage |
|
Contact Information
Thurston 911 Communications (TCOMM) - 911 Dispatcher
Agency Test Requirements
Written Examination: Yes, required
Typing Test: Yes, required
COVID-19 UPDATES
5/6/2020 Update:
TESTING IN WASHINGTON STATE CANCELED THROUGH MAY 31, 2020
All pre-employment tests in Washington State have been canceled until May 31, 2020 unless government restrictions are eased. With recent updates, facility closures, and government guidelines, this step is necessary and could be modified at any time. The health and safety of our customers, our staff, and their families is of the highest priority.
We will continue to evaluate developments and make changes to this policy as necessary. When we do resume testing, there will be plenty of events for everyone to test. We are in regular communication with our public safety agency partners, assessing alternatives to the traditional testing model and our testing policies. Any future updates will be posted on the PST website and our Facebook page.
4/1/2020 Update:
If you have tested with PST in the past 12 months, there may be additional positions you are now eligible to add. Several departments have temporarily changed their testing policies due to the suspension in testing that COVID-19 has caused. Please login to your PST account and navigate to the ‘New Positions’ page to see what departments you can add! We will regularly update that page in your account as departments send updates.
FUTURE TEST REGISTRATION
We know that there will be testing in the future - we just don’t know when! We want you to be prepared for when testing begins again so we have created test events on our calendar that you can register for that will place you in a queue to be first notified. These tests are not “real” test events, they are essentially a holding area. You will be able to “reschedule” out of that event to any other event date/location at no cost. Registering now will also give you time to work on your Personal History Statement (PHS) so that your data will be ready and up-to-date to send to your departments once testing resumes.
To sign up for this placeholder event, select the June 15, 2020 test date in your category (police, fire, 911 dispatch, corrections, etc.).
You may also click on the test event of interest below to sign up:
Law Enforcement & Corrections Written and Physical Ability Test
Please check back here frequently and ‘Like’ our Facebook page to stay updated.
PST staff are working remotely and are available by email at contact@publicsafetytesting.com. We anticipate a high email volume and will respond as quickly as possible.