The information herein is provided by the respective agency and is only as accurate and as up-to-date as the agency representative(s) update this information. PST is not responsible for the veracity of this data as it is provided directly from the agency. It is ultimately the applicant's responsibility to verify any information about the agency with the agency.
JeffCom 911 - 911 Dispatcher
Last updated on November 03, 2020
PST Partner Agency since January 16, 2018
Testing Deadline: December 31, 2020.
Port Townsend is the largest city in Jefferson County, it is a maritime community that hosts many festivals, regattas, and numerous other activities year round. This is a beautiful community with several state parks, water based activities, hiking, nearby skiing, fishing, hunting, and so much more! The community is approximately an hour to the Bainbridge Ferry, which takes its fares to downtown Seattle—you’ll have all the benefits of living in a small town, with the convenience of being able to go into the city for concerts, plays, and city nightlife.
JeffCom 911 provides all dispatch services for Jefferson County. All emergency calls for service for law enforcement, fire and emergency medical services are received and dispatched through this center, 24 hours a day, 7 days per week. JeffCom has E-911 technology, with New World Systems (NWS) CAD and Records Management software. There are 10 dispatchers, typically working in pairs, and 2 dispatch supervisors.
# of Staff:
JeffCom 911 - 911 Dispatcher has 2 vacancies.
The deadline to test for the next hiring cycle is December 31, 2020.
The eligibility list is a continuous listing and maintained as scores are received from PST with oral board interviews conducted on an as-needed basis. Number of Current Vacancies: 2
Salary range: $20.58-22.67 per hour
Competitive Benefits package that includes: Medical, dental, vision. Paid sick leave and vacation. 11 paid holidays including 2 floating holidays a year. Longevity and a continuing education incentive. Therapy cat lives on site to provide stress relief and comfort to the staff.
JeffCom 911 - 911 Dispatcher Requirements
|Category||Requirement||Required at time of...|
The typing test is a critical component of your written test score and you are required to complete the online typing test before the day of your exam. You will be allowed four (4) attempts at the typing test every seven (7) days and are responsible for selecting the score that you want PST to forward to the agencies you have applied with.
40 WPM; 80% Accuracy
|US Citizen/Lawful Permanent Resident||Must provide proof of identity and employment eligibility within three days of beginning work.|
|High School Grad/ GED||Yes|
|Driver's License Required||Yes|
|Felony Conviction(s) as an Adult||Felony conviction(s) as an adult will disqualify.|
|Felony Conviction(s) as a Juvenile||Will be carefully reviewed on a case by case basis|
|Ability to Read & Write the English Language||Must possess the ability to read, speak, and write the English language.|
|Vision Requirements||Correctable to 20/20|
|Other||Work Shifts: Days, Swings & Graveyard. Rotating 8-10-12 hour shifts with start times staggered throughout the day to facilitate 24/7 coverage. Must be flexible to work all shifts and holidays based on organizational needs. Overtime may be assigned with little or no notice.|
|Multiple Scores from Same Applicant||We consider the highest score received within the past one year|
|Request/Access Scores||On an as-needed basis as vacancies occur|
|Dispatch Typing Test||40 WPM; 80% Accuracy|
JeffCom 911 - 911 Dispatcher Disqualifiers
The following are automatic and potential disqualifiers. Applicants should not apply to our agency if they indicate any of the automatic disqualifiers. Potential disqualifiers will be considered on a case by case basis.
TESTING IN WASHINGTON STATE CANCELED THROUGH MAY 31, 2020
All pre-employment tests in Washington State have been canceled until May 31, 2020 unless government restrictions are eased. With recent updates, facility closures, and government guidelines, this step is necessary and could be modified at any time. The health and safety of our customers, our staff, and their families is of the highest priority.
We will continue to evaluate developments and make changes to this policy as necessary. When we do resume testing, there will be plenty of events for everyone to test. We are in regular communication with our public safety agency partners, assessing alternatives to the traditional testing model and our testing policies. Any future updates will be posted on the PST website and our Facebook page.
If you have tested with PST in the past 12 months, there may be additional positions you are now eligible to add. Several departments have temporarily changed their testing policies due to the suspension in testing that COVID-19 has caused. Please login to your PST account and navigate to the ‘New Positions’ page to see what departments you can add! We will regularly update that page in your account as departments send updates.
FUTURE TEST REGISTRATION
We know that there will be testing in the future - we just don’t know when! We want you to be prepared for when testing begins again so we have created test events on our calendar that you can register for that will place you in a queue to be first notified. These tests are not “real” test events, they are essentially a holding area. You will be able to “reschedule” out of that event to any other event date/location at no cost. Registering now will also give you time to work on your Personal History Statement (PHS) so that your data will be ready and up-to-date to send to your departments once testing resumes.
To sign up for this placeholder event, select the June 15, 2020 test date in your category (police, fire, 911 dispatch, corrections, etc.).
You may also click on the test event of interest below to sign up:
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