911 Dispatch Position

JeffCom 911 - 911 Dispatcher



The information herein is provided by the respective agency and is only as accurate and as up-to-date as the agency representative(s) update this information. PST is not responsible for the veracity of this data as it is provided directly from the agency. It is ultimately the applicant's responsibility to verify any information about the agency with the agency.

JeffCom 911 - 911 Dispatcher

Last updated on November 03, 2020
PST Partner Agency since January 16, 2018

Vacancies: 2

Testing Deadline: December 31, 2020.

Community Information

Port Townsend is the largest city in Jefferson County, it is a maritime community that hosts many festivals, regattas, and numerous other activities year round. This is a beautiful community with several state parks, water based activities, hiking, nearby skiing, fishing, hunting, and so much more! The community is approximately an hour to the Bainbridge Ferry, which takes its fares to downtown Seattle—you’ll have all the benefits of living in a small town, with the convenience of being able to go into the city for concerts, plays, and city nightlife.

Department Information

JeffCom 911 provides all dispatch services for Jefferson County. All emergency calls for service for law enforcement, fire and emergency medical services are received and dispatched through this center, 24 hours a day, 7 days per week. JeffCom has E-911 technology, with New World Systems (NWS) CAD and Records Management software. There are 10 dispatchers, typically working in pairs, and 2 dispatch supervisors.

Area Information

County: Jefferson
Population: 31,139
# of Staff:

Hiring Status

JeffCom 911 - 911 Dispatcher has 2 vacancies.

The deadline to test for the next hiring cycle is December 31, 2020.

The eligibility list is a continuous listing and maintained as scores are received from PST with oral board interviews conducted on an as-needed basis. Number of Current Vacancies: 2

Salary Information

Salary range: $20.58-22.67 per hour

Benefit Information

Competitive Benefits package that includes: Medical, dental, vision. Paid sick leave and vacation. 11 paid holidays including 2 floating holidays a year. Longevity and a continuing education incentive. Therapy cat lives on site to provide stress relief and comfort to the staff.

JeffCom 911 - 911 Dispatcher Requirements

Category Requirement Required at time of...
    Test Hire
Written Examination Yes, required
Typing Test Yes, required

The typing test is a critical component of your written test score and you are required to complete the online typing test before the day of your exam. You will be allowed four (4) attempts at the typing test every seven (7) days and are responsible for selecting the score that you want PST to forward to the agencies you have applied with.

40 WPM; 80% Accuracy

Minimum Age 18
US Citizen/Lawful Permanent Resident Must provide proof of identity and employment eligibility within three days of beginning work.
High School Grad/ GED Yes
Driver's License Required Yes
Felony Conviction(s) as an Adult Felony conviction(s) as an adult will disqualify.
Felony Conviction(s) as a Juvenile Will be carefully reviewed on a case by case basis
Ability to Read & Write the English Language Must possess the ability to read, speak, and write the English language.
Vision Requirements Correctable to 20/20
Other Work Shifts: Days, Swings & Graveyard. Rotating 8-10-12 hour shifts with start times staggered throughout the day to facilitate 24/7 coverage. Must be flexible to work all shifts and holidays based on organizational needs. Overtime may be assigned with little or no notice.
Multiple Scores from Same Applicant We consider the highest score received within the past one year
Request/Access Scores On an as-needed basis as vacancies occur
Dispatch Typing Test 40 WPM; 80% Accuracy

JeffCom 911 - 911 Dispatcher Disqualifiers

The following are automatic and potential disqualifiers. Applicants should not apply to our agency if they indicate any of the automatic disqualifiers. Potential disqualifiers will be considered on a case by case basis.

Category Disqualifier
Drug Usage
Automatic Illegal drug substance usage or exposure within past 5 year(s).
Automatic Illegal use of illegal drugs in the last 5 year(s).
Automatic Illegal use of ANY controlled substance while employed in a criminal justice capacity.
Potential Other drug use outside these standards will be considered on case by case basis.
Automatic No illegal sale of ANY drug, including marijuana.
Automatic Pattern of illegal use of prescription medication.
Criminal Activity
Automatic Any adult felony conviction.
Potential Adult misdemeanor convictions will be carefully reviewed.
Potential Juvenile felony conviction will be carefully reviewed.
Automatic Lied during any stage of the hiring process.
Automatic Falsified his or her application, personal history questionnaire, or any other forms during hiring process.

Contact Information

JeffCom 911 - 911 Dispatcher

81 Elkins Rd
Port Hadlock, WA 98376 Jefferson County
(360) 344-9779


Agency Test Requirements
Written Examination: Yes, required
Typing Test: Yes, required

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