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South Sound 911 - Fire and Law Enforcement Services Positions

  • Contact Information

    South Sound 911 - Fire and Law Enforcement Services Positions
    955 Tacoma Avenue South, Suite 102
    Tacoma, Washington 98402
    Phone: 253-798-6078
    Department Website

Agency Added: 12/06/2013 | Last updated: 01/29/2019

Community Information

Our service area is geographically diverse and demanding. Pierce County is the second most populous county in Washington state and a hub of international travel and commerce – via the Port of Tacoma, the largest transportation corridor in the state (Interstate-5), Puget Sound, its proximity to the Canadian border, and its position as a Pacific Rim state. It is also a major part of the state’s military core with Joint Base Lewis-McChord located within the county.

Pierce County’s 1,790 square miles include a forested mountain range with the largest active volcano in the Pacific Northwest (Mount Rainier), several major earthquake faults, 217 miles of Puget Sound saltwater shorelines, and a 2,400-acre port facility.

Department Information

South Sound 911 is recognized as an expert in building police and fire dispatch interoperability. The agency is now operating two 911 centers in Pierce County; together they answer approximately 900,000 emergency and non-emergency calls annually for 19 law enforcement and 18 fire/EMS agencies.

South Sound 911 currently employs approximately 230 personnel, many of whom work various shifts to provide 24-hour service for 911, dispatch, and records management.

Area Information

  • Population: 843,954
  • County: Pierce

Agency Requirements:

Category Requirement Required at time of..
Test Hire
Minimum Age 18 X  
US Citizen/Lawful Permanent Resident Eligible to work in the U.S. X  
High School Grad/ GED Yes X  
Felony Conviction(s) as an Adult May be a disqualifier. X  
Felony Conviction(s) as a Juvenile Reviewed and considered on a case by case basis. X  
Ability to Read & Write the English Language Must be able to communicate fluently in English. X  
Vision Requirements Ability to see computer monitor, depth perception, color vision. X  
Other There is a Minimum Typing Speed of 35 WPM with a 90% accuracy rate required for test scores to be released South Sound 911. However, there is a secondary test that requires a typing speed of 45 WPM in order to pass.

This agency allows out of state testing.
Multiple Scores from Same Applicant We only consider the most recent score    
Request/ Access Scores On an as-needed basis as vacancies occur    

Current Hiring Status

South Sound 911 is continuously hiring for positions within our Law Enforcement & Fire Communications, and Records Division.

If you are interested in a career with South Sound 911, please select our Agency to receive your testing scores.

Veterans - you may apply your education and training benefits toward the approved Communications Support Officer, Communications Officer and Dispatcher On-the-Job training programs at South Sound 911! 

Salary Information

Pay scale information:

Dispatcher – $30.02 – $38.22/hr

Fire Dispatcher – $28.46 – $36.25/hr

Communications Officer – $26.53 – $32.25/hr

Communications Support Officer – $23.37 – 28.41/hr

Information Specialist – $24.35 – $31.08/hr  

Benefit Information

South Sound 911 provides excellent and comprehensive benefit plans for employees and their dependents, as well as participation in the state’s retirement system. Benefits include:

Medical, Dental and Vision Coverage, Vacation Leave, Sick Leave, Holidays, Life Insurance, Long Term Disability, Employee Assistance Program, Retirement through WA Sate Department of Retirement Systems PERS 2 or PERS 3 plans, and Deferred Compensation Plan.